The Phoenix Residence
  • 07-Jul-2020 to Until Filled (CST)
  • Mounds View, MN, USA
  • $15.00 plus experience
  • Hourly
  • Full Time, Benefit Eligible

Must hold a valid driver's license and be 18 years of age or older.


The Phoenix Residence is an organization that cares about its employees! Full-time support professionals receive a bonus of at least $1,000 this year!  We are committed to putting more money in the pockets of our staff.

We have an opening for a Support Professional II.  In this position you will serve as an advocate for the individuals served by The Phoenix Residence, Inc.  You will perform, supervise, and assist with person-centered outcomes, and with the activities of daily living through teaching, training, development and implementation of active treatment and individual person-centered plans.



Monday 2-10pm, Tuesday 1:30-9:30pm, Wednesday 2-10pm, and Friday 2-10pm.

Every other Saturday and Sunday 2-10pm.



The House Supervisor is responsible for the overall supervision of day to day activities and routines performed by staff working directly with the individuals.     


  • Is responsible for the training, supervision, evaluation and management of the Direct Support Professional staff. 
  • Conduct required staff audits including:  safety checks, equipment monitoring, medication administration observations, cooking observations, and all other audits used to measure and assure quality of services to the individuals.
  • Displays positive conduct and leadership, serves as a mentor and coach to Direct Support Professionals staff and individuals.
  • Evaluates employee performance and addresses performance issues according to established procedures in conjunction with the Program Manager.
  • The House Supervisor will demonstrate and train staff in the correct performance of all activities of daily living, community integration, medication administration, cooking and medical appointments participation. 

Individual Services:

  • Performs all direct care duties, includes lifting up to 75 pounds and safely uses transfer equipment for individuals living in the home.
  • Completes household operations, including but not limited to:  cooking, cleaning, laundry, ordering groceries and supplies as necessary.  Plans menus, grocery shops, and prepares meals.
  • Develops, trains, and implements programs, goals, and outcomes in conjunction with Program Manager. 
  • Advocates for the needs of the individuals residing within the home.
  • Organizes, supervises, and participates in activities and community integration opportunities.  Maintains safe driving record, with the ability to drive company vehicles.  
  • Assures protection of individuals' finances and resources.
  • Identifies and responds to individual needs in emotional and social areas; however, intervention in these areas does not fall within the meaning of psychotherapy.
  • Performs tasks which fall within Category II of infection control; which may include exposure to blood, body fluids or tissue. 


  • Adheres to all safety policies and procedures, fosters awareness and actions that promote a safe living and working environment. 
  • Follows established lifting and transfer guidelines.  Trains others in proper lifting techniques and body mechanics. 

Regulation Compliance:

  • Understands, implements, and complies with all policies, procedures, and philosophy of PRI; as well as all rules and regulations of licensing agencies.  Has working knowledge of rules and regulations.
  • Completes all required documentation.

Development of Position: 

  • Attends all mandatory in-services and meets annual training requirements. 
  • Takes on extra projects, participates on at least one committee, and other committees as necessary.

Customer/Human Relations:

  • Communicates effectively with individuals, staff, supervisors, families, interdisciplinary team members, and other customers verbally and in writing. 
  • Displays cooperative, supportive and positive conduct and presents self as an effective role model in representing The Phoenix Residence.

The House Supervisor will assume additional responsibilities as requested.



  • Associates or Bachelor's Degree preferred, or high school diploma and three years of experience working in health and human services preferred experience with persons with developmental and physical disabilities.
  • Supervisory and management experience preferred not required.
  • CPR, First Aid, and Trained Medication Passer certified within first sixty (60) days of employment.
  • Holds valid driver's license and maintains a safe driving record in order to drive company vehicles. Trained to drive Phoenix owned vehicles within first sixty (60) days of employment.
  • Ability to provide 24-hour coverage directly and indirectly.
  • Excellent communication, organization, problem-solving, and decision making skills.
  • Ability to frequently lift up to 75 pounds, which includes lifting objects and lifting and transferring individuals. Ability to sit, stands, stoop, bend, reach, and push/pull wheelchairs.
  • Ability to see and hear in order to make assessments.
  • Ability to read, write, and speak the English language.
  • Ability to respond to emergencies in accordance with procedures and guidelines.
  • Ability to be employed full-time.
The Phoenix Residence
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