The Phoenix Residence
  • 28-Apr-2023 to Until Filled (CST)
  • Vadnais Heights, MN, USA
  • $27-32
  • Salary
  • Full Time, Benefit Eligible

Must hold a valid driver's license and be 18 years of age or older.


We have an opening for an Assistant Program Director. In this position you are responsible for oversight of 3 ICF sites in coordination with the Program Manager of that site, to ensure the overall functioning of the sites in terms of programmatic and individual services.

Sites: Centerville (Vadnais Heights), English (Vadnais Heights), Caswell (White Bear Lake), Lydia (Maplewood).


  • Responsible to hire, train, supervise, evaluate and manage the Program Managers.
    • When Program Manager positions are unfilled, assumes all management responsibilities until a replacement is trained.
  • Assure 24 hour staff in conjunction with the Program Manager. Maintains staffing levels according to budgetary, quality and safety guidelines per policies.
  • Assures that the appearance of the house and grounds is always well maintained and meets standards for sanitation and infection control.
  • Develops and maintains quality service standards with Program Director, and evaluates overall functioning of individual services.
  • Participates in the development and implementation of organization goals and objectives.
  • Coordinates and facilitates Manager Team Meetings.
  • Plans, develops and provides in-service education and orientation to staff.
  • Responsible for coordinating the pre-admission, admission and discharge of all individuals, working with the Program Director.

Individual Services:

  • Advocates for the needs of the individuals residing in Phoenix homes.
  • Leads the development, implementation and monitoring of Active Treatment and Person Centered Program Plans.
  • Works one Direct Care shift per pay period as one of the scheduled staff. Will maintain training on all aspects of direct care and the ability to work with all individuals they supervise. During the absence of a Program Manager or a shortage at one particular program, it is acceptable to flex these shifts to one program as needed. One shift per program is the minimum. At times more will be required to meet the needs of the program.
  • Completes observations in programs under one's direction while working directly with the Support Professional staff in observing systems and evaluating work areas.
  • Develops, implements, and monitors individualized Program Plans in conjunction with the Program Manager. Coordinates and facilitates individual meetings with the Program Manager.
  • Completes QIDP duties according to regulatory requirements. Provides QIDP oversight to all sights per established guidelines.
  • Participates in responding to Vulnerable Adult Reports in accordance with established regulations and policy.
  • Monitors individuals' finances and completes audits per established procedures.
  • Provides training and direction to Program Manager in all areas of individual services.
  • Performs direct care duties as necessary, including assisting individuals with activities of daily livings, transfers, community integration and passing medications. Performs tasks which fall within Category II of infection control; which may include exposure to blood, body fluids or tissue.
  • Response to individual needs in emotional and social areas. However, intervention in these areas does not fall within the meaning of psychotherapy.


  • Adheres to all safety policies and procedures, fosters awareness and actions that promote a safe living and working environment.
  • Maintains an injury free workplace by identifying and reporting unsafe conditions. Initiates problem-solving to develop correction plan and injury prevention.

Regulation Compliance:

  • Understands, implements, and complies with all policies, procedures, and philosophy of PRI; as well as all rules and regulations of licensing agencies.
  • Assures regulation adherence by managers and staff by developing systems to ensure continual regulation compliance and quality services. Homes are regulation and inspection ready as a performance expectation.
  • Has working knowledge of rules and regulations including but not limited to ICF/ID Federal Regulations, Rule 245D, Rule 10, 185, Positive Support Rule, Supervised Living Facility Regulations, Life Safety Code, Food and Beverage, funding rules and employment laws.

Fiscal Integrity:

  • Participates in fundraising efforts in order to assure fiscal integrity of the entire organization to include: annual fundraising events, mass mailings, capital campaigns, planned giving, and grants writing.

Development of Position:

  • Develops and provides in-service training to team members through orientation, leadership classes, Manager Team and All Leader meetings, and household meetings.
  • Attends all mandatory in-services and meets annual training requirements.
  • Participates in several committees as necessary, proposes new ideas for growth.
  • Takes on extra projects as appropriate.

Customer/Human Relations:

  • Communicates effectively with individuals, staff, supervisors, families, interdisciplinary team members, and other customers verbally and in writing.
  • Responds to communication in a timely manner, responding to emails, s-comms and phone messages daily.
  • Responds to customer complaints in a timely and professional manner, while assessing for necessary system changes, training and monitoring of programs.
  • Displays cooperative, supportive and positive conduct and presents self as an effective role model in representing The Phoenix Residence.

The Assistant Program Director will assume additional responsibilities as requested.


  • Bachelor's Degree in Human Services related field (social services, sociology, psychology, or human services) required.
  • 3 or more years Supervisory/Management experience in long-term and/or residential settings.
  • Qualified Intellectual Disabilities Professional (QIDP).
  • CPR, First Aid, and Trained Medication Passer certified within first sixty (60) days of employment.
  • Holds valid driver's license and maintains a safe driving record in order to drive company vehicles. Trained to drive Phoenix owned vehicles within first sixty (60) days of employment.
  • Ability to maintain a flexible schedule, which includes working weekends and holidays.
  • Ability to be responsible for 24 hour on-call coverage, and respond to issues as necessary.
  • Excellent problem solving, decision making, and organizational skills.
  • Ability to read, write, and speak the English language adequately to respond to individual's needs.
  • Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in timely manner and reviews e-mail daily.
  • Ability to see and hear in order to make assessments.
  • Holds a valid driver's license and maintains a safe driving record. Ability to travel between multiple sites.
  • Ability to occasionally lift up to 75 pounds, which includes lifting objects and/or transferring individuals. Ability to sit, stand, stoop, bend, reach, and push/pull wheelchairs.
  • Ability to respond to emergencies in accordance with procedures and guidelines.
  • Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and have the ability to use a computer for required documentation, communication, time keeping and other assessments.
  • Ability to operate and maintain household, office, and facility equipment.
  • Ability to be employed full time.
The Phoenix Residence
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
logo Donate home icon Homes Services Give Careers About Us Contact